Normally, our system will send emails automatically after you finish an order on our website, or after we ship out the order. If you are waiting for an email from us, please check your spam mail folder, trash folder, promotions email, Everything else folder, as pictures shown below.And please make sure your email address was correct, most of the emails could not be received is because the email address was wrong. If you could not find an email in all the folders, please leave us a message via the form below.